Warranty

 

At Toyota, we want you to get everything you expect from a new Toyota. That's why we've gone to great lengths to help you protect your investment by providing you with one of the industry's most comprehensive warranty packages.

For more information, select a model year from the menu above.

Some things you should know about your warranty:

Warrantor:

Toyota warrants each new vehicle. For the purpose of warranty in Canada, Toyota is Toyota Canada Inc.

Warranty Begins:

The warranty period begins on the warranty registration date as shown on the vehicle information statement. The warranty registration date is the original in-service date and may be earlier than the date of sale.

Warranty Application:

This warranty is applicable to any vehicle registered in Canada and normally operated within Canada or the United States mainland.

Where To Go For Service:

Warranty service is only obtainable from an authorized Toyota Dealer.

Towing:

When your vehicle is inoperative due to a warranted part failure which is covered under the New Vehicle Warranty, towing service is covered to the nearest authorized Toyota dealer.

Nullifying The New Vehicle Warranty:

Certain factors or conditions such as negligence, modification or accidents can nullify any of the warranties. Your local Toyota dealer can advise you of all of the conditions that could compromise the vehicle's warranty coverage.

This is a simple overview of the New Vehicle Warranty. For more detailed information on the above, please contact the Toyota Customer Interaction Centre Monday to Friday between 8:00 AM and 6:00 PM EST. Please call our toll-free number 1-888-TOYOTA-8 (1-888-869-6828) or your local Toyota Dealer.

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Dealer or Port Installed Options and Customization Products

Toyota Genuine Accessories* Warranty:

* Accessories sold and distributed by Toyota Canada Inc.

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What is covered:

 

The replacement parts warranty can differ depending upon when the parts are installed and who does the installation.

Effective from January 27, 2015

 

What is not covered:

• Parts replaced under extended retail muffler, shock absorber and battery warranties.
• Replacements required due to wear, discolouration, deterioration, deformation, fading and normal noise.
• Replacement required after 6 months on the following items would be considered wear and non-warrantable:
  • Bulbs (Except Headlamps)
  • Wiper Blades and Inserts
  • Fuses
  • Filters

For more detailed information on the above, please contact the Toyota Customer Interaction Centre at 1-888-TOYOTA-8.

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What is covered:

Toyota offers a complete line of top quality maintenance-free replacement batteries for Toyota vehicles. All Toyota batteries installed by a Toyota dealer are warranted for 24 months for parts and labour. An additional 48-72 (Premium 72) or 48-84 (Premium 84) months pro rata warranty is available as per the following chart. See the New Vehicle Warranty for coverage of batteries that were originally installed in your new vehicle.

* Battery age from installation date

NOTE: Service Replacement Parts Warranty applies only to installations performed on Toyota vehicles by Toyota dealers. If a battery is installed by a Toyota dealer on a non-Toyota vehicle, the over the counter pro rata applies.

 

What is not covered:

• Batteries that have been opened, dropped, contaminated, cracked, frozen or otherwise damaged.
• Failures caused by the use of incorrect electrolyte.
• Recharging of discharged batteries.
• Batteries that have been damaged due to overcharging.
• Batteries where the warranty plaque has been altered or destroyed.

For more detailed information on the above, please contact the Toyota Customer Interaction Centre at 1-888-TOYOTA-8.